If you have any questions about our products or an existing order you can email us at contact@toylogs.com or you can fill out the form below.

Contact Us


    Frequently Asked Questions

    Please read our FAQ before sending us a message.

    What are the delivery charges for orders from the Online Shop?

    We offer free shipping within US for the items shipped from our warehouse from Chicago, Illinois. 

    Which payment methods are accepted in the Online Shop?

    We accept payments thru Apple Pay, Google Pay, Paypal and Stripe , the most trusted online payment processors in the world. You can pay thru Paypal with a credit or debit card as well as with a Paypal balance. You can pay with a Visa, Mastercard, American Express, Discover credit card thru any of the payment processors mentioned above. 


    How long will delivery take?

    Shipping time

    Orders are being processed within 1 business days and they usually arrive within 5-6 days in US since the order was placed. 

    Do I have To Pay Customs?

    At the moment we do not ship internationally. 


    How secure is shopping in the Online Shop? Is my data protected?

    We do not share your name and email address with any other entity. Please check our Privacy Policy page for more info. Payments are processed thru Apple Pay, Google Pay, Paypal and Stripe, some of the safest ways to shop online worldwide.  

    What exactly happens after ordering?

    After placing your order you will receive a conformation email. Orders are being processed at the warehouse within 1 day from the date the order was placed. Once the order ships you will be provided with a tracking number.