Discounts Available for Bulk Orders
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  • FREE SHIPPING on all standard orders within US More details
  • Get 10% off your first order from us with code LOGS More details
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BULK ORDERS

Free Shipping

We are glad to bring our customers great value and service. That’s why we provide free standard shipping to our customers in USA via USPS First Class Mail . Expedited shipping is also available for $4.99. 


Shipping Time

We process orders at our warehouse in Chicago, Illinois within 1 business day. The orders usually arrive within 4-5 days since the order was placed for standard shipping and 2-3 days for Expedited Shipping. 


Tracking Information

You will receive an email with a tracking number once your order is shipped. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Order Cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • you do not receive them within the guaranteed time (7 days) and there are no tracking scans by the shipping carrier; 
  • you receive the wrong item
  • you do not want the product you have received (but you must return the item at your expense and the item must be unused)

*You can submit refund requests after the guaranteed period for delivery (7 days) has expired and there are no carrier scans. You can do it by sending a message on Contact Us page.

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