Frequent Asked Questions
What are the delivery charges for orders from the Online Shop?
We offer free shipping worldwide for the items shipped from our warehouse from China. We ship to over 200 countries around the world. If you are located in one of the countries we don’t ship to we will contact you.
Which payment methods are accepted in the Online Shop?
We accept payments thru Paypal, one of the most trusted online payment processors in the world. You can pay thru Paypal with a credit or debit card as well as with a Paypal balance. You can pay with a Visa, Mastercard, American Express, Discover credit card without necessarily having a Paypal account.
By paying thru Paypal you add another layer of protection to your purchase.
What exactly happens after ordering?
After placing your order you will receive a conformation email. Orders are being processed at the warehouse within 2-5 days from the date the order was placed. Once the order ships you will be provided with a tracking number.
How long will delivery take?
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
*This doesn’t include our 2-5 day processing time.
Do I have to pay customs?
Please note that some countries may charge import customs once the package arrives in the country of destination. We are not responsible for any of these charges if they occur and by purchasing an item on our site you assume this responsibility.
How secure is shopping in the Online Shop? Is my data protected?